As you may have heard, The Globespan Group plc has been placed in administration, with the likelihood that Flyglobespan, the airline, will be placed in administration tomorrow.

If you are a customer of who has a booking which contains flights supplied by, we are working to get in touch with you this evening and will continue to make efforts to communicate with all affected customers over the coming days.

We’re also working to contact any customers currently in-resort, to help them make alternative arrangements for repatriation flights.


Update: 9:42 pm

All affected customers in-resort have been contacted and alternative flights booked!

Update: 10:00am 17th Dec

We’ve now contacted over 70% of our affected customers and continue to try and contact the remainder. affected customers who can’t find suitable replacement flights will not face any cancellation charges on any other components (accommodation, transfers etc.) of their bookings.

Update: 12:40 pm 19th Dec

Over 50% of affected customers have been re-booked. We expect that figure to reach 90% before Christmas.

Update: 4:15 pm 22nd Dec

Over 75% of affected customers have now been re-booked. All affected customers will be able to claim any monies lost through the Supplier Failure Cover we provide free of charge with each booking.

Any further updates will be added to this post, and via Facebook and twitter.

Posted : Wednesday, December 16th, 2009 at 20:28
Category : Press Releases
Subscribe : RSS 2.0

Leave a Reply