As you may have heard, The Globespan Group plc has been placed in administration, with the likelihood that Flyglobespan, the airline, will be placed in administration tomorrow.
If you are a customer of sunshine.co.uk who has a booking which contains flights supplied by flyglobespan.com, we are working to get in touch with you this evening and will continue to make efforts to communicate with all affected customers over the coming days.
We’re also working to contact any customers currently in-resort, to help them make alternative arrangements for repatriation flights.
Update: 9:42 pm
All affected sunshine.co.uk customers in-resort have been contacted and alternative flights booked!
Update: 10:00am 17th Dec
We’ve now contacted over 70% of our affected customers and continue to try and contact the remainder.
sunshine.co.uk affected customers who can’t find suitable replacement flights will not face any cancellation charges on any other components (accommodation, transfers etc.) of their bookings.
Update: 12:40 pm 19th Dec
Over 50% of affected sunshine.co.uk customers have been re-booked. We expect that figure to reach 90% before Christmas.
Update: 4:15 pm 22nd Dec
Over 75% of affected sunshine.co.uk customers have now been re-booked. All affected customers will be able to claim any monies lost through the Supplier Failure Cover we provide free of charge with each sunshine.co.uk booking.