Everyone checks a hotel’s reviews before they go on holiday, but it would appear that many of you are not satisfied with the results. Our latest survey here at sunshine.co.uk has discovered that 64% of you think that star ratings on hotels abroad are ‘inaccurate’.
We polled a sample of 1,729 British holidaymakers who had been abroad in the past two years, to find out their opinions on overseas hotels and the general performance of their accommodation.
Whilst the majority of people we spoke to stayed in a hotel during their holiday, only 9% said they had stayed in a villa and the rest of respondents had either stayed with family or selected ‘other’.
Two thirds of those who stayed in a hotel thought the star rating was ‘inaccurate,’ so we then asked them how exactly this was the case. 57% said the star rating of their hotel was too high, whereas the remaining 43% of people felt the opposite; that it actually deserved more stars than it had been awarded.
With the hotel star rating system under threat in the UK, we wanted to find out what you thought of hotel ratings abroad.
We often get feedback from customers claiming that the hotel they stayed in actually deserved more stars than it had been given.
Our thoughts? It’s all a matter of personal opinion, of course. It’s always disappointing when a hotel doesn’t live up to your expectations but, on the other hand, it’s always a good feeling when it’s better than you thought.
Review sites can give you a great insight into what to expect from a hotel
Review sites usually feature feedback from other holidaymakers, so you’re more likely to get a balanced review of the hotel.
Of course, there is the chance that one person may have had a terrible experience at a hotel, whilst everyone else gives fantastic reviews, so just remember that everyone has their own opinions.
So, remember to check out reviews before you book a hotel, but also remember, everyone’s experience is different!